Reliable systems for day-to-day operations
AIVS Technology is a growing tech company whose internal platform had become slow and hard to use as the business scaled. We worked with their team to redesign the system for usability and performance.
- Client
- AIVS Technology
- Industry
- Technology
- Platform
- Web platform
- What we did
- Software & SaaS SolutionsUI/UX Design
What needed to change
The platform had grown feature by feature over several years. Pages were slow, workflows took more clicks than they should, and the team relied on workarounds that only a few people understood.
The people we designed for
Operations staff
Run the same workflows every day and need them to be fast and predictable.
Managers
Need a clear overview and reliable reports without asking IT.
System admins
Maintain the platform and onboard new team members.
How we tackled it
- 1
Audited the system
We reviewed the architecture, database queries and most-used workflows to find where time was being lost.
- 2
Simplified the workflows
The busiest everyday tasks were redesigned to need fewer steps and less switching between screens.
- 3
Rebuilt for performance
Slow parts of the system were optimised and integrated with cloud services that scale with demand.
The key features
Redesigned interface
A consistent, cleaner UI that new team members can pick up quickly.
Performance optimisation
Faster page loads and queries on the screens the team uses most.
Cloud integration
Infrastructure that scales as usage grows, without manual intervention.
Automated flows
Repetitive steps handled by the system instead of by people.
What we handed over, and who built it
- System and performance audit
- UX redesign of core workflows
- Front-end rebuild
- Database and query optimisation
- Cloud infrastructure setup
- Documentation and team handover
Project team
- Project manager
- Business analyst
- UX/UI designer
- Backend developer
- Frontend developer
- QA engineer
Built with
What's different now
Daily tasks completed with fewer steps and less waiting
A system the whole team can use, not just a few experts
A foundation that can scale with the company
The insight we took away
The slowness wasn't one big problem but dozens of small ones. Measuring before changing anything let us fix what mattered most first, instead of rewriting the whole system.
A project like AIVS could suit you if…
- Your internal system has grown messy over the years
- Only a few people really know how it works
- Pages and reports are slower than they should be
Sound like your business?
Tell us where you are today. We'll share how we'd approach it and a realistic idea of time and budget.
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Read the case studyHave a project like this in mind?
Tell us about it. We'll share what we learned building AIVS and how it could apply to your business.
- Free first consultation
- Clear quote before any work starts
- No obligation to go ahead