FAQ

Answers before you ask

Everything clients usually want to know before working with us: cost, timelines, communication and what happens after launch.

Getting started

I only have an idea. Is that enough to get started?

Yes. Many of our best projects started as a rough idea. We'll help you shape it into a clear plan with the right features for a first version, so you don't spend money on things you don't need yet.

What sets Codes Break apart from other agencies?

We start with your business, not with technology. You see designs and prototypes before development, you get revisions at every stage, and we stay with you after launch to fix, improve and grow the product.

Do you work with clients outside Bangladesh?

Yes. We've worked with clients in more than 24 countries, including the USA, Canada, the UAE and Europe. We schedule calls to overlap with your working hours and communicate in English throughout.

Do you work with startups or only established businesses?

Both. For startups we focus on MVPs and getting to market quickly. For established businesses we focus on modernising systems and growing what already works.

What do you need from me to prepare a quote?

A short description of what you want to build, who it's for, any examples you like, and your ideal timeline. If you have a budget range, sharing it helps us recommend the right scope.

Pricing & payment

How much does a project cost?

It depends on scope. A small business website costs far less than a multi-role mobile app or an ERP. After a free discovery call we send a fixed, itemised quote, so you know the full cost before any work begins.

Are there any hidden costs?

No. The quote covers what's agreed. Third-party costs such as hosting, domains, app store fees or paid plugins are listed upfront. If you ask for something new mid-project, we quote it before doing it.

How are payments structured?

Projects are usually split into milestones, so you pay as the work progresses and can see what you're paying for at each stage. We're happy to discuss a schedule that suits you.

During the project

How will I know how the project is going?

You'll have a dedicated contact, regular progress updates and demos where you can see and try the work. You can also message us any time on your preferred channel.

Can I request changes along the way?

Yes. Feedback is built into every stage. We show designs and prototypes early precisely so changes are quick and inexpensive to make.

How long will my project take?

A website typically takes 2–8 weeks, a UI/UX project 3–8 weeks, an app MVP 8–12 weeks, and custom business software 2–6 months. You'll get a timeline with milestones before we start.

Ownership & support

Who owns the code and designs?

You do. Once the project is complete, the source code, design files, accounts and content are yours.

What happens after launch?

We don't disappear. We fix issues, keep things secure and up to date, and many clients continue with us to add new features as their business grows.

Can you take over or redesign a project another agency started?

Often, yes. We start with a code and design audit to see what's worth keeping, then give you an honest recommendation on whether to continue, refactor or rebuild.

Looking for service-specific answers?

Each service page has its own FAQ covering timelines, deliverables and technology.

Still have a question?

Ask us directly. We're happy to answer, even if you're not ready to start a project yet.

  • Free first consultation
  • Clear quote before any work starts
  • No obligation to go ahead